I would like to start this post by asking you to take a moment to think about a number of experiences you had recently, along the next paragraphs:
Think back for a moment: when was the last time you experienced great customer service? Did you buy something online, or went to an actual shop? Did you receive all the information you needed, on time, to make the right decision? Were you able even online to ask questions and be directed to the product that is right for you?
Elon Musk famously said: “If something is important enough you should try, even if the probable outcome is failure.” In today’s VUCA world, there are hardly any guarantees anymore. Just as Whatsapp and other messaging services have bitten out billions from large established Telecom companies’ revenues, established businesses and sure-fire branches are under threat every day. If it’s not the curly haired guys in a garage, it may be an advertising fiasco, a new regulation, changing technologies, and even ageing population.
Photo: Gunter Dueck, CommonLense.de
Interview with Gunter Dueck, mathematician, author, philosopher and future thinker
Anyone experiencing Gunter Dueck, the long-standing IBM manager, mathematician, author and star guest at many conferences and congresses, live for the first time, may wonder if they are hearing satire or simply harsh reality. We also experienced two different sides to him in the interview prior to his keynote speech at the exhibition Zukunft Personal. One moment he may be chuckling at his own explanations and in the next breath, he will be deeply philosophical. We talked to him about why it makes sense to have network-organisations today and what metawork means in human resource management. We hope you enjoy reading it! >>MORE>>
Companies are under pressure to come up with innovations: strategic investments in holistically designed working worlds aim to strengthen competitiveness. In the exhibition area “Workplace of the Future | Design by HCD”, the Zukunft Personal is developing visions for the working world of the future in the Koelnmesse from 18 to 20 October. In cooperation with the company HCD Planungsgesellschaft, Europe’s largest exhibition for human resource management is giving visitors the opportunity to experience individual room and design concepts live for the first time on an area of more than 500 square metres.
Adventure digitalisation: but where does that leave the employees? Photo: Anne Spratt, StockSnap.io
Everyone’s talking about digitalisation and Work 4.0. No doubt about it, this subject is a must for human resource managers and other “work designers”, especially as they are still not putting on a particularly good show (see the example given here). Despite all the eagerness to move forwards, we would like to remind everyone of the main point and purpose of this venture: technology is supposed to serve people, i.e. the employees. Are we in danger of forgetting the employees by being preoccupied with digitalisation? We want to take a closer look at this question inspired by the main theme of the exhibition Zukunft Personal, ”Work 4.0 – The Employee Experience”. We hereby call upon everyone to take part in the Blog Carnival: Digital Employee Experience #DigiEmX.
Foto: Bastian Unterberg
A podcast interview with Bastian Unterberg
What if you could solve your complex challenges by asking the top talents from all around the globe to help you out? You can! It took a couple of years before the market was ready to embrace Crowdstorm as a concept and service, but it was worth the wait and patience for Founder Bastian Unterberg.
As a young design student at one of Germany’s top Universities, Bastian Unterberg found himself contemplating his career options. Looking at his peers, top creative young talents ending up in rigid organisations with hierarchies, he understood that he imagines his life differently. He was dreaming of a place where young creative can be mobilised for exciting projects for them to truly unleash their talent and accelerate innovation. At the time such a place didn’t exist, so he went ahead and created jovoto.com in 2006. To date they have solved over 400 challenges with a community of 80.000 creative professionals from non-profit campaigns to physical spaces, packaging or service design.
Interview with Maximilian von der Ahé, founder and CEO of betahaus
Start-ups are no longer considered just hip, they also serve as a model for many established companies. Particularly when it comes to the innovative capability and speed of the founders, there are many established enterpreneurs who would like to take a leaf out of their book. But how can employers pick up the innovations of new entrepreneurs or anchor their thinking in their own cultures and in the minds of their staff? We spoke to Max von der Ahé, founder of the coworking space, betahaus who has been working around the world for many years at the interface between established businesses on the one hand and start-ups and freelancers on the other. >>MORE>>
Photo: Tobias Danzer
At this year’s Zukunft Personal, “NOX the Robot” illustrated a trend in the working world: robots are being used more and more, especially in production. On 16 September, the larger-than-life robot NOX could be seen wandering around the so-called “FutureLAB HR” in Hall 3.2 on behalf of perbit Software. He interacted with the visitors there – talked to them, sang, danced, flirted, sprayed them with water – to demonstrate that working with robots need not be frightening but can be a whole lot of fun. The event robot is the brainchild of a start-up from Pforzheim, founded by Tobias Danzer. We talked to him about “his creature NOX”.
Photo: New to HR
New digital technologies and social media are really people-based industries, allowing the sharing of information and ideas between groups. This brings a new role to those working in HR, as businesses begin to transform themselves into socially digital work environments.
The rise of social networks in mainstream society is undeniable, the Pew Research Center reports that 71% of adults were using Facebook in 2014.
This leaves us with a huge majority of the workplace community as social media interactors, gathering and sharing information and ideas, while transforming the role of HR in many organizations (so-called employee brand advocates).
These days, everyone’s talking about digital transformation. It seems that everything that can be digitised is being digitised – this affects the workplace too. But what are the main technical trends that really matter? And what have HR professionals and executives got to do with it? We interviewed Rudy De Waele, Digital Transformation Strategist and keynote of the HRM Expo | Zukunft Personal, who helps company managers keep ahead of the competition in a time of digital change. Over the past 18 years, he has been coaching CXOs on digital transformation and open innovation strategies and has also mentored many start-ups. His book “shift 2020 – How Technology Will Impact Our Future” provides a valuable insight into how emerging technologies such as IOT (Internet of Things), robotics or AI (Artificial Intelligence) will influence our daily lives.
In our interview and in a podcast of Worklife Hub he talks about the impact of technology on the workplace and what HR can learn from start-ups. >>MORE>>