Illustration: Studio Fee Overbeeke
When you ask CEO’s and CHRO’s what their key priorities are for the coming year, talent management always is one of the issues high on the list. Talent management is an easy and safe choice. Nobody will argue that talent management is not important. Supervisory Boards love to talk about succession and talent management. Talent management is generally seen as something long-term. When you hear terms as “strategic”, “long-term”, “future” and “investment”, you must be careful. For talent management this means: it is important, but not urgent. For the CEO, it means: I have ticked the box, but now HR can deal with it. Of course, I will visit the final session of the senior management program, of course, I will personally mentor one or two high potentials, but please, do not bother me too much about talent management, I have more urgent matters on my plate. A big challenge for organisations is to make talent management urgent, and to make it a priority of today, not of the future.
Photo: Nell Watson
In the second episode of the interview series in which we welcome some of the keynote speakers of the Zukunft Personal in 2017 we spoke with Nell Watson. In a truly mind-opening conversation we touched upon human resource management, her experience in teaching in Brazil and many more. Nell is a super insightful, inspirational, imaginative and broadly-aware communicator whose talk you surely don’t want to miss at the conference.
Foto: Gary Kildare
Before his much awaited presentation at Europe’s largest HR gathering, we interviewed Gary Kildare, Chief HR Officer at IBM Europe, for our interview series with the keynote speakers at the 2017 edition of Zukunft Personal.
One of the key secrets to IBM’s long-term success can be found in the company’s ability to constantly reinvent itself, to continually transform and to search for strategic technologies that enhance human labour. It is a 106-year-old journey that now takes IBM to its present top position in the Artificial Intelligence and cognitive computing market designed to support, inspire and lead current generations. Gary Kildare has spent much of his professional career with IBM as an HR leader and I was pleased to speak with him about AI, the history of HR, Germany’s AI talent shortage and many more.
I would like to start this post by asking you to take a moment to think about a number of experiences you had recently, along the next paragraphs:
Think back for a moment: when was the last time you experienced great customer service? Did you buy something online, or went to an actual shop? Did you receive all the information you needed, on time, to make the right decision? Were you able even online to ask questions and be directed to the product that is right for you?
Adventure digitalisation: but where does that leave the employees? Photo: Anne Spratt, StockSnap.io
Everyone’s talking about digitalisation and Work 4.0. No doubt about it, this subject is a must for human resource managers and other “work designers”, especially as they are still not putting on a particularly good show (see the example given here). Despite all the eagerness to move forwards, we would like to remind everyone of the main point and purpose of this venture: technology is supposed to serve people, i.e. the employees. Are we in danger of forgetting the employees by being preoccupied with digitalisation? We want to take a closer look at this question inspired by the main theme of the exhibition Zukunft Personal, ”Work 4.0 – The Employee Experience”. We hereby call upon everyone to take part in the Blog Carnival: Digital Employee Experience #DigiEmX.