One of the biggest hits of organisational development in 2015 was the Chief Human Resource Officer of Airbnb becoming Chief Employee Experience Officer. Undoubtedly, over the last years the business world has witnessed the emergence of employee experience management. The trend has been in the focus of researchers, managers and business leaders recently, and it is no coincidence that Europe’s largest exhibition for Human Resource Management, the Zukunft Personal, for its 2016 edition, has chosen this very topic to be in its spotlight.
What do we know about employee experience? What’s in it for HR? More specifically: How can HR take the lead in designing and running employee experience? Keep reading to get to know about the many components of employee experience – from A to Z – that will help you find answers to these questions. >>MORE>>
Photo: Dr. Bernhard von Mutius
Interview with Dr. Bernhard von Mutius, Senior Advisor at HPI School of Design Thinking
How can companies develop new concepts for employees and managers in a world of digital change? There is hardly anyone better to answer this than the future thinker and management coach Dr. Bernhard von Mutius who gained a wealth of experience in Silicon Valley and at MIT many years ago. For the pioneer of “Disruptive Thinking” in German-speaking countries, it is not about emulating missionaries and machine enthusiasts but about pursuing an individual approach for your own culture. He will be presenting his ideas on this topic as keynote speaker at the exhibition PERSONAL2016 Süd in Stuttgart on 10 May. We spoke to him in advance about “Disruptive Thinking” and the changes that digitalisation will bring about for employers. >>MORE>>
Interview with Maximilian von der Ahé, founder and CEO of betahaus
Start-ups are no longer considered just hip, they also serve as a model for many established companies. Particularly when it comes to the innovative capability and speed of the founders, there are many established enterpreneurs who would like to take a leaf out of their book. But how can employers pick up the innovations of new entrepreneurs or anchor their thinking in their own cultures and in the minds of their staff? We spoke to Max von der Ahé, founder of the coworking space, betahaus who has been working around the world for many years at the interface between established businesses on the one hand and start-ups and freelancers on the other. >>MORE>>
Photo: Tobias Danzer
At this year’s Zukunft Personal, “NOX the Robot” illustrated a trend in the working world: robots are being used more and more, especially in production. On 16 September, the larger-than-life robot NOX could be seen wandering around the so-called “FutureLAB HR” in Hall 3.2 on behalf of perbit Software. He interacted with the visitors there – talked to them, sang, danced, flirted, sprayed them with water – to demonstrate that working with robots need not be frightening but can be a whole lot of fun. The event robot is the brainchild of a start-up from Pforzheim, founded by Tobias Danzer. We talked to him about “his creature NOX”.
With a population of over14 million, the economic hotspot Istanbul is the perfect exibition location. Photo: pixabay.com.
The new exhibition Personal Turkey to be launched on 13 and 14 April 2016 in the WOW Hotels and Convention Center is the first of its kind in Istanbul to focus on the tasks and challenges of the Turkish HR industry. What many people over here do not know is that despite the high level of youth unemployment, there has also been a skills shortage in various sectors of Turkish industry for quite some years now. The background to this is as simple as it is obvious. The Turkish economy has been registering dynamic growth since 2003 and the supplier industry has experienced a particularly strong upward trend. To meet international standards and cover current developments in their working area, many Turkish firms have been desperately looking for staff with the right industry knowledge. >>MORE>>
Photo: HRMExpo 2015 – New To HR Collaboration
In the run-up of the HRM Expo and on-site at the exhibition New To HR was able to speak to a number of (keynote) speakers on their topic area – amongst others to Chris Roebuck, Heiko Fischer and Peter Palme. We produced various videos showing amazing conversations all highlighting that the performance dynamic of your workplace is more important than ever before in today’s global office. For a people engine to run smoothly, all the parts must work together, and one must remember to influence and encourage the workforce for high performance in order to drive innovation in your organisation. >>MORE>>
Foto: Zukunft Personal, Franz Pfluegl
New Work: Increasing pressure for change in human resource management
Digital transformation in the working world brings new challenges to companies. If they want to remain competitive in a volatile economy, they need to follow the principles of “New Work”. The exhibition HRM Expo shows how new forms of working organisation and cooperation can help companies develop further. Aimed at both SMEs and big business – the exhibition and the programme provide plenty of inspiration and new ideas for all types of company. There will be a particular focus on the New Work concept in the exhibition’s “Start-up Village HR“. >>MORE>>
Interview series with candidate experience pioneer Gerry Crispin (part 3 – future of the candidate experience)
This week our little journey through time, talking about the past and present of candidate experience, ends with future prospects on the topic. In the final interview Wolfgang Brickwedde (ICR), co-organizer of the theme day “candidate experience” at the HRM Expo | Zukunft Personal, is asking Gerry Crispin, one of the “founding fathers” of Candidate Experience Awards (CEA) whether candidates can expect a land of milk and honey due to professional candidate experience.
HR practitioner, blogger, author and general networker Gerry Crispin is convinced there will be no paradise for candidates. “This is one of those things where the future is already here. It is just not evenly distributed and only a small number of companies are so focused on the candidate experience that it is an integrated part of their recruiting process”, Crispin explains. Those organisations should gain acknowledgement for their effort by sharing their stories. The main challenge is to get more companies to start thinking about the benefits of improving their recruitment process and to find a way that will work for them. >>MORE>>
Podcast with Chris Roebuck about his key principles of transformational leadership
We are in a situation where the world chances significantly. But organisations are not adapting that fast. “One reason is that we have the amazing ability to make things more complicated than they really need to be”, says Chris Roebuck, Visiting Professor of Transformational Leadership at Cass Business School in London. He has held senior roles at UBS, HSBC and KPMG, has served in the British Army, and is one of the top Human Resources (HR) thinkers in Europe. He is a sought after advisor and the developer of “Mach 2 leadership” – “twice the speed of sound, going to the limits of what’s possible”.
We talked to Chris Roebuck ahead of his keynote speech on “Mach 2 leadership” at the HRM Expo in Cologne, on the 16th September.
Interview series with candidate experience pioneer Gerry Crispin (part 2 – current status of the candidate experience)
After we started last week our video interview series with the co-organizer of the theme day “candidate experience” at the HRM Expo Zukunft Personal, Wolfgang Brickwedde (ICR), interviewing Gerry Crispin on the past of candidate experience, we now bring the discussion back to the present. The term candidate experience is becoming much more popular these days, people are more aware of it. By providing data, candidate experience pioneer Gerry Crispin, wants to prevent it from becoming a cliché. “Whenever I see someone using those terms, talking about the five things that are most important in candidate experience, I am compelled to send them data”, says Gerry Crispin. For he is convinced only science-based data allows us to see what can be supported and what yet has to be determined as actually being connected to treating candidates well. This data is been delivered by the candidate experience awards, who have been able to collect more than 120.000 voices of the candidates in this year’s program in the US alone.